Your system, built from your own words.

“Acuity is a pain in the ass, so better flow for scheduling”

Your own booking page on your own site. A client picks a concern or a treatment, sees your real times, pays the deposit, done. Acuity stays on until you've run a full week on the new one and you're happy.

“Ease of appointments. Being able to change it up.”

Your week is a grid you tap to open or close (section 04). Changes go live the moment you save.

“I want to change the 24 hour minimum rule.”

Each treatment gets its own notice window and deposit. A brow shape can book 30 minutes out; a plasma treatment can ask for three days.

“You start with the problem they may have -> prompt them to click -> show corresponding services , not the services first”

Booking starts from the skin concern, the same way your site does, then shows only the treatments that fit.

“when I open an appointment and go to checkout, everything for that visit would already be there, the treatment, enhancements I added, the total, and whatever deposit/down payment they already paid when they booked. and any product sthey get too.”

Checkout opens on the visit, already filled in. The deposit shows as paid and comes off the total.

“If that day's treatment is part of their series, there wouldn't be a treatment charge, but if they added an enhancement or something that isn't included, it would just calculate whatever they owe for the extras.”

Series and packages are tracked per client: bought, used, left. A visit inside a series charges only the extras, then takes one session off.

“I may decide to add something during the actual treatment, so I want to be able to quickly add an enhancement before checkout and have the balance update automatically.”

One tap adds an enhancement to the visit. It sits under the treatment, itemised, and the total updates on the spot.

“I'd also like the tip screen to come up so the client can choose a percentage (im thinking 15% 18% 20%) or enter a custom tip or select no tip without me having to ask them.”

The S700 shows 15%, 18% and 20%, a custom tip and no tip. Tips are recorded on their own line, never mixed into service revenue.

“It would also be great to have the option for split payments”

One visit can be paid across two cards. The system keeps both payments on the same visit, so the client record still shows one appointment, fully paid.

“Same idea with memberships, included enhancements, promotions, credits or gift cards.(when i get them) If something is already included or paid for, the system should recognize it so the client isn't accidentally charged again.”

Glow Society inclusions, credits and gift card balances live on the client record and apply themselves at checkout. You can still override anything by hand.

“mark the appointment paid, attach the payment to that appointment and client, record what they paid that day, what deposit had already been paid, any series/package or credit that was used, enhancements, discounts, gratuity, etc.”

All of it is written in one step when the payment clears, and only when Stripe confirms it cleared.

“if a card is declined, the reader disconnects or something happens in the middle of checkout, I want to make sure the appointment doesn't accidentally show as paid or that we don't accidentally charge the client twice when I try again.”

A visit is marked paid only when Stripe confirms the money. A retry reuses the same payment, so a second tap can't charge twice.

“I'd also like refunds to be fairly simple from the admin side, including partial refunds if necessary, while still keeping a record of the original transaction.”

Refund all or part from the client's profile. No card needed in the room. The original payment stays on record with the refund under it.

“I don't need or want actual card numbers stored in our system”

Card numbers never touch the system. The reader encrypts the card and Stripe holds it. The system only keeps what you need: amounts, dates, and the card's last four digits.

“A $300 service, an $80 product, one itemised receipt, and I can track inventory.”

Products go on the same receipt as the treatment and come off your stock count when they're paid for.

“I have a generic reminder, but no follow ups. I want one that sounds like me.”

Every message is written from your own published words and comes to you to approve before it can send.

“If they buy a service, the reminder should match that service, and how often it actually needs doing.”

Each treatment has its own clock and its own message (section 05).